FAQ

Ralph King Body & Frame Inc

Frequently Asked Questions

Contact us if you have any additional questions.

The time it takes depends on the extent of the damage. For minor repairs, it could be a few days, while more extensive damage might take a week or longer. We’ll give you an free estimated timeline once we assess your vehicle.
Yes! We work with all major insurance companies and can help handle the claims process for you. Our goal is to make it as stress-free as possible.
Absolutely. We offer free estimates before any work begins, so you’ll know what to expect in terms of cost and repairs.
Yes, we offer towing services for vehicles that can’t be driven due to damage. Just give us a call, and we’ll take care of it.
Yes, we use advanced computer color matching technology to ensure a perfect match with your vehicle’s original paint.
You have the right to choose where your vehicle is repaired. Insurance companies may recommend shops, but the decision is entirely yours.
It’s best to schedule an appointment so we can give you the time and attention needed to assess your vehicle properly. However, walk-ins are welcome if you’re in the area.
Whenever possible, we use Original Equipment Manufacturer (OEM) parts. If aftermarket parts are necessary, we’ll discuss that with you and your insurance company beforehand.
Signs of frame damage include misaligned wheels, difficulty steering, and uneven gaps between body panels. We’ll inspect your vehicle and use our computer-measured system to check for any frame issues.
Of course! We’ll keep you updated throughout the process, or you can give us a call anytime for an update.